Automatically change communications to opt out when changing assessment status to DNC
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Siddharth Shah
When setting the assessment status of someone to DNC, it should automatically change the communications to opt out to avoid contacting them again. Currently not even an automation can be made but even with an automation this should be a built in feature rather than having to use up an automation slot on this feature.
Implementation should be decoupled from assessment status such that it's a separate thing or make the DNC assessment status a permanent status which can't be removed or modified unless for switching what kind of communication opt out should happen by default when changing someone's status to DNC.
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Geoff Loss
Siddharth Shah you can use the existing Block list feature to do this
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Siddharth Shah
Geoff Loss I didn't know about that feature & it does serve an additional purpose but would be nice if it was linked with an assessment status change or some other feature that's visible from the profile.