Feature Requests

It would be useful to have an asset library for images. Frequently, we utilize the same image across multiple pages, events, emails, and texts that we currently have to upload every time we want to use it. Instead, if there was an asset library we could upload that image once and simply select it in each case we need it.

We want to be able to track specif outreach for specific campaigns and efforts via the reports on ST rather than create a separate space to track these. It'd be easier if both the Reports Overview and Reports Graphs also allow us to use a custom property to filter the results.

It would be good if we were informed when new features are added instead of just kind of stumbling on them.

Hi Ivan, We at CTTU are trying to train up some of our newer union members on SolTech. Additionally, we'd like to get all our organizers comfortable enough so that they can use Solidarity Tech's mobile app while doorknocking to better document and track conversations with tenants. Is there any means by which we could custimize what qualities appear in the the "add person" page/feature on the mobile app? Among other things it'd be useful to have a general notes section as well as more details. We could always create a chapter before a blitz to which new members could be uploaded if this is not doable, though it'd be nice for that input form to have more optional inputs. Additionally, some of our team are having trouble with the mobile app more broadly, including limited access to its features (some get a blank screen when opening the app). I've asked them to provide more details and screenshots so I'll pass those along when I have them.

The ability to test messages against each other is great - I'd love to be able to test engagement strategies against each other in an automation, or randomly assign agents to newcomers to divide followup workload evenly.

In or near the event listing component we'd like either a search box or a dropdown to allow users to find events in specific locations (e.g. city/county or zip)

Asking for a field that we can add to confirm text tempaltes, like "mahalo for signing up for {{soonest user scheduled RSVP event session name}}, weʻre looking forward to seeing you there! Let us know if you have any questions

There is not a way to click into a contact's text history from the "preview" screen when doing a phonebank; some of our volunteers have said that would be helpful, so they can see what that past outreach has looked like before talking to the person

Could there be an option when taking event attendance for "No Show" in addition to "Attended"? I'd like a way to track repeated no-shows and distinguish them from cancellations (people who do text or call to let us know they aren't coming).

In Follow-up tasks: when I go to Assigned To, I see inconsistent behavior in the options that populate. For example, if I type Emily, it says no results; if I type Emily L, it gives me a result. Same with Robert vs Robert B. Other team members appear after only 3-4 letters. The workaround appears to simply type the full name, but a number of staff have reported that they're "not in the system" because they type their first name and don't appear